Terms Conditions

Terms Conditions

Please read the terms and conditions set out below carefully, before ordering any products from this Website. By ordering any products from this Website, you agree to be bound by these Terms and Conditions.


a. website: A website of e-commerce that enables users, through user’s accounts or as guests, to use the facilities and services it provides in order to enjoy online commerce. The facilities include but are not limited to listing of items, buying, and shipping.

b. User: Any type of person accessing the website services can be a buyer or consumer representing these users of the system’s facilities.

c. Applicable Laws: Refers to any laws, resolutions, regulations or courts’ principles in force in the Kingdom of Bahrain. The international law shall also be respected when deemed necessary.

d. Producst: Shall mean tangible products provided by Nooh Pharmacy, such as pharmaceuticals products, baby products, cosmetic products or other intellectual properties being offered for sale on noohpharmacy as per the definitions of the applied laws in the Kingdom of Bahrain.

e. User ID and Password: All users, must create a User ID or email and Password on website during the registration process in order to create an account. It is the responsibility of the user to keep their User ID and Password secure and confidential. The individual user shall be solely and completely responsible for all transactions taking place on website

f. Order: Refers to the purchase order created/issued by the user on website, for supply of products in an electronic form.

2. Ordering

2.1. Any contract for the supply of products from this Website is between you and Nooh Pharmacy. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide is your own credit or debit card and that you have sufficient funds to make the payment.

2.2. When ordering from this Website you may be required to provide a username and password. You must ensure that you keep these details secure and do not provide this information to a third party.

2.3. We will take all reasonable care, in so far as it is in our power to keep the details of your order and payment secure. However, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website

2.4. Any order that you place with us is subject to product availability and acceptance by us. When you place your order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Goods are available and the details of the order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Goods purchased. If the Goods are not available we will also let you know by email.

2.5. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future. We also reserve the right to discontinue any product line.

3. Prices and Payment

3.1. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future. Prices are exclusive of the relevant sales vat.

3.2. Payment for your order may be achieved by cash, Benefit, debit or credit card. To ensure that shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also do security checks to confirm it is you making the order.

4. Delivery

4.1. Delivery periods quoted at the time of ordering are within 24 hours maximum and may vary in certain situation.

5. Your Information

5.1. Where we have requested information from you to provide for shipment and delivery Services you agree to provide us with accurate and complete information.

5.2. You authorize us to use, store or otherwise process your personal information in order to provide the shipment Services to you.

6. Cancellation and Returns


6.2.1 You must notify us immediately if you decide to cancel your order preferably by email at sales@noohpharmacy.com and quote your order number.

6.2.2 Services: The time limit for notification of cancellation is before the process of the order.

6.2.3 Once we have heard from you that you wish to cancel your order within the stipulated time period we will refund or re-credit your debit or credit card with the full amount. This refund will be processed within 14 days from the time that you notify us of your intention to cancel.

7. Linked Sites:

There may be a number of links on our Website to third party Websites which we believe may be of interest to you. We do not represent the quality of the websites provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party Websites or the services or goods that they may provide to you.

8. Complaints:

We take complaints very seriously and aim to respond to your complaints within 24 hours. All complaints should be addressed to customerservice@noohpharmacy.com

9. Limitation of Liability

9.1. Great care has been taken to ensure that the information available on this Website is correct and error free. We apologies for any errors or omissions that may have occurred. We cannot warrant that use of the website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.

9.2. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.

9.3. We shall not be held liable for any failure or delay in performing Services or delivering Goods where such failure arises as a result of any act or omission which is outside our reasonable control such as an act of God or those of third parties.

9.4. The products sold by us are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, loss of damage to property and/or loss from claims of third parties arising out of the use of the Website or for any products or services purchased from us.

9.5. We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

10. General

10.1. We may subcontract any part or parts of the website Services that we provide to you from time to time and we may assign or novate any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.

10.2. We may alter or vary the Terms and Conditions at any time without notice to you.

10.3. Payment can be made at the time of ordering or while delivery from us. Failure to pay on time will result in either the cancellation of your order or.

10.4. The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.

10.5. If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.

10.6. These Terms and Conditions and our Agreement shall be governed the laws of Kingdom of Bahrain.